Refunds

(This text is taken from our standard terms and conditions you agreed to when you booked)

Classic Crockery Event Hire ask for a non-refundable deposit of 50% of the Rental fee to secure the items.

If an order is placed within 7 days of the event Classic Crockery Event Hire would ask for 100% of the Rental fee which is non-refundable.

If the Hirer cancels the order prior to the delivery day for whatever reason , the delivery and washing up fee will be refunded but not any rental fees paid.

If the order is cancelled on the day during the hire period the full amount is due including delivery and washing up.

All cancellations must be confirmed by email to be counted as authorised.

Please Note: You can postpone your event of up to 12 months from the date of your event and you will not lose any money. Please check that the new date you require is available before you book anything.

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